Can No Longer Be Contacted on Fiverr?

by FiverrAnalytics    Mar 8, 2025

Table of Contents

Can No Longer Be Contacted on Fiverr – What It Means and What to Do

Fiverr is a leading freelance marketplace connecting buyers and sellers across various industries. However, sometimes users may encounter a situation where a seller or buyer can no longer be contacted. This can be confusing, especially if you have an ongoing project or need further communication. In this blog, we will explore what this means, how it affects your fiverr response rate, and what steps you can take.

What Does "Can No Longer Be Contacted" Mean on Fiverr?

When you see a message stating that a fiverr seller can no longer be contacted or a fiverr user can no longer be contacted, it usually means:

• The user has deleted their account.
• Fiverr has suspended or banned the user due to a Terms of Service violation.
• The user has been temporarily restricted due to a dispute or verification process.
• The user has chosen to deactivate their Fiverr account.

How Do I Contact a Seller That "Can No Longer Be Contacted"?

If you need to reach a seller who can no longer be contacted, try the following:

1. Check your past conversations – If you had previous chats, you might find useful details like an email or external link (if shared before account removal).
2. Look for an alternative seller – If the seller was working on an order, Fiverr may refund your payment or allow you to choose another freelancer.
3. Contact Fiverr support – Explain your issue to Fiverr's customer service. They may provide further insights or solutions.

Does This Affect My Fiverr Response Rate?

A common concern for freelancers is whether a buyer who can no longer be contacted will impact their fiverr response rate. The good news is:

• If a message from an inactive user goes unanswered, it won't affect your fiverr inbox response rate.
• Orders from deactivated accounts will not impact your fiverr order response rate.
• Fiverr adjusts its algorithm to prevent penalizing users unfairly due to such cases.

Why Is My Fiverr Response Rate Dropping?

If you notice your response rate Fiverr score declining, check for these issues:

• Unanswered messages within 24 hours.
• Ignoring inquiries from potential buyers.
• Failing to respond to order-related queries in time.

Always ensure timely replies to maintain a strong Fiverr ranking.

Final Thoughts

Seeing a message stating that a fiverr user can no longer be contacted can be frustrating, but there are ways to handle it. If you're affected by this issue, try alternative solutions or reach out to Fiverr support. Always stay proactive in maintaining your fiverr inbox response rate and fiverr order response rate to ensure your freelancing success.

If you’ve faced a similar issue, share your experience in the comments below!